RespondHero
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The solution

Meet your
AI customer hero.

Not a generic chatbot. An AI colleague who knows your product catalogue, understands your return policy and speaks your tone of voice. Part of your team, not a replacement for it.

  • Live order lookup directly from your shop system, not pre-loaded data but real-time information
  • Product advice based on your catalogue, not on generic knowledge from the internet
  • Return and warranty handling up to the point where a person is needed
  • Seamless handover to your team for situations that require personal contact
Example conversation
Yara, AI Customer Hero
Does this pendant lamp suit a Japandi interior?
Good question. Our Akari pendant lamp is very much Japandi: rice paper, natural wood, a warm soft glow. Works well with calm earth tones and wooden furniture. Would you like to see photos from customers who have used it in similar interiors?
Yes please, and what is the delivery time?
2 to 3 working days, free delivery on orders above €50. I'll send 3 inspiration photos through right away, just a moment.
Channels

One AI agent, all channels.

Customers choose the channel that suits them. Yara is consistent everywhere, knows the same products and retains context between conversations. We start with the channels where most questions are already coming in.

WhatsApp BusinessStandard

Yara replies directly via your official WhatsApp Business number. High daily reach, low barrier to use.

Website widgetStandard

A quiet chat bubble in the bottom right of your website. Customers can ask questions directly or switch to voice if they prefer to talk.

Incoming callsOptional

Callers get an immediate answer, even during peak hours. No more queues for routine questions, and complex cases are passed on cleanly.

Email triage and auto-draftOptional

Yara categorises incoming email (complaint, return, product question, delivery) and prepares a fitting reply. Your team reviews and sends, or lets it send automatically for standard questions.